125
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9. Qual é a missão da empresa?
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10. A empresa possui algum programa relacionado às melhores práticas?
(Conhecimentos, habilidades e procedimentos nessas áreas).
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11. Quais práticas organizacionais estão relacionadas a essas estratégias? (Explique)
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12. Quais são os resultados esperados e os resultados atuais desses programas? Eles realmente
funcionam?
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13. A empresa definiu as competências organizacionais para alcançar as estratégias
mencionadas anteriormente? (core competences)
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14. A empresa utiliza o conceito de competências organizacionais? Explique.
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15. Existe alguma diferença entre as competências atuais
e as desejadas? Você acredita que
essas competências podem se modificar? (alvo móvel)
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16. Quais são as estratégias usadas pela empresa para desenvolver as competências
organizacionais? (procedimentos)
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